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Collision Center Manager

2 months ago

Irvine, California, United States Tesla Full time

Tesla is seeking a seasoned professional to lead our collision shop floor teams. As the Collision Center Manager, you will be responsible for driving excellent results and delivering operational efficiency in our collision centers. This role requires a clear understanding of production systems and collision shop workflow, utilizing critical thought processes and root cause analysis.

Key Responsibilities:
  • Team Leadership: Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories.
  • Process Improvement: Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team.
  • Quality Assurance: Ensure that work standards and available engineering procedures are current, accurate, and that all work is done in compliance to ensure maximum quality.
  • Employee Development: Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies.
  • Training and Development: Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional development and leveling in charge of their career.
  • Communication: Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization.
  • Business Growth: Partner with Collision Manager to scale and grow the production of the shop in support of company targets.
Requirements:
  • 7-10 years of collision technical aptitude or experience is preferred.
  • Prior leadership experience in a collision-focused industry is preferred.
  • Ability to meet deadlines and be accountable for quality/quantity. Able to manage multiple tasks with competing priorities, establish and achieve goals. Ability to lead group root cause problem-solving activities and rapidly develop countermeasures.
  • Able to effectively interact with customers as required.
  • Excellent interpersonal and communication skills with ability to work a flexible schedule, including evenings, weekends, and holidays.
  • One to three years of industrial supervisory or similar leadership experience is preferred. Experience with Microsoft Office, understanding of repair estimates.
  • Valid Driver's License is preferred.