Auto Body General Manager

4 days ago

Irvine, California, United States The Boyd Group Full time
Job Description

The General Manager is responsible for leading the day-to-day operations of the Collision Center, ensuring exceptional customer experiences, and maintaining high-quality standards of professionalism. Key responsibilities include:

Key Responsibilities
  • Ensure consistent execution of the WOW plan.
  • Prepare and manage the annual and monthly operating budget.
  • Forecast, target, and track monthly sales, profit, and expense objectives.
  • Deliver formal annual performance reviews and informal monthly performance reviews.
  • Monitor and maintain all A/P and A/R relating to the Collision Center.
  • Maintain a clean and organized repair facility at all times.
  • Monitor all maintenance required for all shop equipment, including the paint booth.
  • Provide training for all staff as necessary.
  • Ensure all staff wear proper safety gear and adhere to dress code.
  • Open and close the facility daily as per established procedures.
  • Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
  • Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
  • Lead and manage all repair facility personnel.
  • Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
  • Attend training, information sessions, and workshops recommended by Senior Leadership Team.
  • Store CSI performance review and follow up within 24 hours.
Requirements
  • Post-Secondary Education or equivalent.
  • Proven leadership experience in a collision repair environment or similar role.
  • Required Skills/Abilities:
    • Attention to detail and a high degree of accuracy.
    • Ability to consistently demonstrate a successful client experience.
    • Communicate clearly both verbally and in writing.
    • Ability to motivate others utilizing effective coaching tools and management skills.
Benefits

Gerber offers comprehensive benefits, including:

  • Annual Paid Time Off (PTO) plans.
  • 2 weeks of Paid Parental Leave for Full-time Employees who work a minimum of 30 hours per week.
  • 6 paid holidays annually.
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
  • 401(k) Retirement Plan with company match.
  • Employer Paid Short-Term Disability & Life Insurance.
  • Additional Voluntary Life Insurance.
  • Continuing Education Opportunities.
  • Free Prescription or Non-Prescription Safety Glasses annually.
  • Annual Voluntary Uniform Stipend.

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

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