Store Leadership and Operations Specialist

4 weeks ago


Bellevue, Washington, United States Kroger Full time
Job Summary

We are seeking a seasoned Store Leadership and Operations Specialist to join our retail team at Kroger. This role is responsible for assisting the store manager in leading teams to achieve sales, profit, and customer satisfaction goals. The ideal candidate will have a strong background in retail management, excellent leadership and communication skills, and a passion for driving business results.

Responsibilities
  • Assist the store manager in leading teams to achieve sales, profit, and customer satisfaction goals.
  • Develop and implement strategies to improve store operations, including inventory management, supply chain optimization, and employee development.
  • Provide coaching and training to department heads and associates to enhance their skills and productivity.
  • Conduct regular store walks to identify areas for improvement and provide feedback to the store manager.
  • Collaborate with the store manager to develop and implement action plans to address customer complaints and concerns.
  • Manage store operations in the store manager's absence, including opening and closing procedures.
  • Monitor and analyze sales and profit trends to identify opportunities for growth and improvement.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least 1 year of experience as a department manager or assistant manager in a retail environment.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent analytical and problem-solving skills, with the ability to identify and address operational issues.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Strong customer service skills, with a focus on delivering exceptional customer experiences.
Benefits

Kroger offers a competitive salary and benefits package, including:

  • Average salary: $63,000 - $75,000 per year, depending on location and experience.
  • Benefits package includes health, dental, and vision insurance, as well as a 401(k) plan and paid time off.
  • Opportunities for career advancement and professional growth.
  • Discounts on groceries and other products at Kroger stores.
About Us

Kroger is a leading retailer with a rich history of innovation and customer satisfaction. We are committed to providing our customers with the best possible shopping experience, and we are seeking talented individuals to join our team. If you are a motivated and results-driven leader with a passion for retail, we encourage you to apply for this exciting opportunity.

Estimated salary: $65,000 per year, based on the title, job description, and location.



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