Senior Customer Support Quality Analyst

2 weeks ago


Mesquite, Texas, United States ASSA ABLOY Full time
Job Description

We are seeking an experienced customer service professional to join our team as a Customer Service Quality Assurance Representative. In this role, you will play an integral part in ensuring the success and satisfaction of our valued customers. Your responsibilities will include providing front-line support, follow-up, and assistance with resolutions to ensure customer satisfaction.

You will work closely with internal teams such as Engineering, Sales, Production, and Distribution, as well as external liaisons with Suppliers, Distributors, Architects, and Contractors.



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