Clinical Concierge Nurse
2 weeks ago
We are seeking a skilled and compassionate Nurse to join our Clinical Concierge team at Gallagher. As a key member of our team, you will play a vital role in delivering exceptional patient care and outcomes.
Key Responsibilities- Perform risk assessments via empathetic interviews with injured workers over the phone.
- Provide outstanding claimant service and build trust with injured workers.
- Set the level of clinical oversight needed on each claim.
- Keep all parties informed on case progress.
- Facilitate direction of care, including referrals to different providers, by delegating to support staff.
- Review medical records post-appointment and check for compliance with Evidence-Based Medicine.
- Determine if claims require ongoing nurse oversight.
- Work collaboratively with support nurses and other staff to ensure delegated tasks are completed.
- Active Registered Nursing license or equivalent within the state of practice or states where CM is performed.
- Minimum 3 years of clinical experience in an acute care setting.
- Preferred: Bachelor's degree, Worker's Compensation experience, and certification in a related field.
At Gallagher, we value our employees' diverse identities, experiences, and talents. We offer a competitive salary, great teams, and exciting career opportunities, as well as a range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and outcomes, we encourage you to apply.
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