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Higher Education Academic Advisor

2 months ago

Des Moines, Iowa, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Academic Pathway Advisor to join our team at InsideHigherEd. The successful candidate will provide academic advising and planning services to community college students, supporting their transition to college and helping them explore and connect their interests, values, skills, and goals with academic program offerings and future transfer or career opportunities.

Key Responsibilities
  • Academic Advising and Planning
    • Provide general academic advising to current college students within their first 30 credits at the college.
    • Create academic plans with and for students in their 30 credits at Highline, using various advising tools and informed by degree pathway program maps.
    • Teach students to explore academic degree options, identify appropriate courses, navigate college processes, and begin to consider their next steps of career either via direct to workforce program or via transfer to a baccalaureate program.
    • Teach students to access and use student services and other academic resources, both on campus and virtually.
    • Facilitate engaging, effective group advising, transfer and career exploration sessions.
    • Evaluate unofficial high school and college transcripts for course placement and initial degree planning.
    • Maintain student records, documenting and summarizing advising sessions.
    • Communicate and interpret academic policies and procedures to students, faculty, and staff.
    • Adhere to institutional, state, and federal policies related to confidentiality, and required reporting.
    • Participate in advising events including new student orientations, workshops, and group advising sessions, career focused workshops and outreach to groups of students in classes and through special events.
  • Student Programming and Workshops
    • Facilitate pathway exploration workshops.
    • Facilitate group advising and course registration workshops.
    • Facilitate career and transfer exploration workshops.
  • Administrative
    • Assist with the development and maintenance of advising guides, career and transfer information, forms, publications, and webpages ensuring accuracy and clarity.
    • Support departmental operations as needed to include advising students in the general population, reception of students at the front counter, responding to inquiries.
    • Develop collaborative relationships internally and externally to effectively connect students with current information, services, and resources.
    • Develop relationships with faculty to support faculty advising initiatives and facilitate student advising connections with faculty.
    • Actively participate in professional development opportunities, remaining current on issues and trends in academic advising and college success.
    • Attend staff, department, and divisional meetings.
    • Serve on various campus committees, including screening committees.
    • Participate in campus-wide events or functions.
  • Knowledge and Skills
    • Assess student advising needs and use time effectively and efficiently.
    • Clearly and effectively communicate verbally and in writing.
    • Represent the college in a professional, culturally-competent manner.
    • Provide excellent customer service and adapt to meet individual student needs.
    • Problem solve, research, and synthesize information.
    • Demonstrate ethics, integrity and sound professional judgment.
    • Gauge audience needs and facilitate engaging, relevant group presentations.
    • Simplify complex considerations and processes, from a teaching and learning framework.
    • Initiate and maintain positive working relationships with students and colleagues.
    • Multi-task, prioritize, and balance time in a cyclic work environment.
    • Work independently and collaboratively as a member of a team.
    • Maintain confidentiality and make appropriate referrals of a sensitive nature.
    • Use technology including Microsoft Office, Google applications, and internet browsers for research, communications, and data tracking.
  • Qualifications
    • Bachelor's degree; OR Associate degree; AND 3 years of experience in academic advising, student support, college access, case management, or closely related role within an educational setting.
    • 2 years of experience in academic advising, student support, college access, case management, or closely related roles within an educational setting; AND Experience serving a diverse population in a multicultural environment.
  • Desired Qualifications
    • Master's degree;
    • Experience working in higher education, particularly at a community college;
    • Knowledge of student development theories and promising practices in academic advising;
    • Experience using ctcLink (PeopleSoft).