Customer Service Representative

2 weeks ago


Pflugerville, Texas, United States ETG Talent Full time
{"h3": "Job Overview"}Job Overview

ETG Talent is a strategic staffing partner that connects companies with top-tier professionals, fueling innovation and success. We offer a wide range of services and are committed to fostering a diverse, inclusive, and supportive work environment where all employees can thrive.

We are seeking an enthusiastic and driven Customer Service/Events Representative to join our team in an entry-level role. As a key member of our team, you will work closely with clients in sectors such as insurance, nonprofits, and telecommunications, providing exceptional service and helping them navigate their options.

Key Responsibilities:

  • Engage with clients to understand their needs and recommend suitable solutions.
  • Educate clients about available plans and options.
  • Assist clients with the application process and ensure follow-up for their satisfaction.
  • Maintain detailed records of client interactions and transactions.
  • Collaborate with the sales team to meet and exceed performance targets.

Qualifications:

  • Excellent interpersonal and communication skills.
  • Ability to analyze client needs and offer appropriate recommendations.
  • A passion for helping others and a strong commitment to delivering exceptional service.

Benefits:

  • Competitive annual earnings ranging from $36,000 to $55,000, including base pay, uncapped commissions, and weekly performance/quality bonuses.
  • Paid time off, vision and dental insurance, and an annual health stipend.
  • Daily comprehensive training, including a beginner's handbook.
  • Inclusive and supportive company culture.
  • Regular team nights and personalized daily evaluations to enhance performance.

How to Apply:

To apply, submit your application to ETG Talent. Our HR Director will review your submission and contact you for a brief 3-5 minute phone call. If shortlisted, an HR Manager will follow up with further details about the role, assess your experience, and determine your fit for the position.

Start a fulfilling career with excellent growth opportunities at ETG Talent.



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