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Branch Manager

2 months ago


Fremont, Michigan, United States Dasco HME LLC Full time
Job Summary

Dasco HME LLC is seeking a highly skilled Branch Manager to oversee the daily operations of our branch. As a key member of our team, you will be responsible for managing local scheduling, staff training and development, inventory and warehousing, in-person and telephonic customer service, and reporting to ensure the maximization of human and system resources.

Key Responsibilities
  1. Oversee daily activities of the branch operations, including staffing, business hours, work assignment, production, and reporting.
  2. Responsible for the training, coaching, development, performance measurement, discipline, and teamwork of branch staff.
  3. Delegates appropriate work and emphasizes the development of next-level leaders.
  4. Routinely reviews and supports ongoing department performance toward organizational goals.
  5. Notifies supervisor and directs department activities during outages, systems issues, staffing shortages, and other operational issues.
  6. Participates in company meetings as requested.
  7. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies.
  8. Maintains compliant and steadfast in the enforcement of all applicable laws, rules, and regulations.
  9. Maintains a favorable working relationship with other company employees to foster and promote a cooperative and harmonious working climate.
  10. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
  11. Maintains a qualified staff and performs all necessary supervisory functions to effectively and efficiently manage the personnel and processes assigned.
  12. Works with immediate supervisor to determine standards of performance for branch staff.
  13. Sets the example for staff and instills the Dasco vision, values, and purpose into daily operations.
Requirements
  1. High school diploma or GED equivalent.
  2. At least one year with Dasco in a branch and/or one year in a managerial role.
Preferred Qualifications
  1. Associate's degree in business management related field.
  2. Two years in a medical/insurance/healthcare field operations leadership role.
  3. One year Dasco experience.
Competencies

Communication proficiency, customer service/client focus, leadership, results-driven, stress management.

Work Environment

This job operates in a professional office environment and may spend time in a warehouse, clinical, or private residence setting.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.