Senior Director of Technical Support Operations
2 weeks ago
Ignite Human Capital is seeking a seasoned leader to spearhead our technical support operations. As the Senior Director of Technical Support, you will be responsible for delivering exceptional customer experiences, driving process excellence, and fostering a culture of continuous learning.
Key Responsibilities- Develop and execute a comprehensive technical support strategy aligned with business objectives.
- Lead a high-performing team of technical support professionals, focusing on talent development, and process improvement.
- Collaborate with cross-functional teams to integrate technical support with other business functions.
- Design and implement efficient processes, leveraging advanced tools and technologies to enhance customer support.
- Establish and monitor key performance indicators (KPIs) to measure technical support effectiveness.
- Embed a culture of continuous learning, ensuring team members stay up-to-date with industry trends and best practices.
- Minimum 15 years of relevant technical support leadership experience, with 10+ years in managerial roles overseeing large teams.
- Bachelor's degree or advanced degree with relevant experience.
- Proven track record of building engaged, inclusive teams and driving business results.
- Excellent leadership, communication, and interpersonal skills.
At Ignite Human Capital, we value innovation, collaboration, and customer-centricity. If you are a strategic leader with a passion for technical support, we encourage you to apply for this exciting opportunity.
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Sales Director
2 weeks ago
Northridge, California, United States Senior Resource Group Full timeUnlock Your Sales Potential in Senior LivingWe are seeking a dynamic and results-driven Sales Director to join our team at The Village at Northridge, a luxury senior living community. As a key member of our sales team, you will be responsible for driving sales growth, building relationships with prospective residents, and delivering exceptional customer...
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Technical Support Specialist
3 weeks ago
Northridge, California, United States Regal Medical Group Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Regal Medical Group. As a key member of our Information Systems department, you will be responsible for providing technical support and assistance to our staff and end-users.Key ResponsibilitiesProvide technical support and troubleshooting for computer hardware and...
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Senior Systems Engineer
2 weeks ago
Northridge, California, United States Stellar Solutions Full timeJob Title: Senior Systems EngineerStellar Solutions is seeking an experienced Senior Systems Engineer to support fast-paced operational projects. The ideal candidate will work with senior management, technical project directors, systems engineers, customer stakeholders, mission partners, and development contractors to ensure systems are deployed properly and...
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Sales Director
2 weeks ago
Northridge, California, United States The Village at Northridge Full timeJob Title: Director of SalesWe are seeking a highly motivated and experienced Sales Director to join our team at The Village at Northridge. As a Sales Director, you will be responsible for leading our sales team to achieve occupancy goals and providing exceptional customer service to our residents.Job DescriptionThe Sales Director will be responsible...
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Caregiver - Pacifica Senior Living Northridge
4 weeks ago
Northridge, California, United States Pacifica Senior Living Northridge Full timeAbout Pacifica Senior Living NorthridgePacifica Senior Living Northridge is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. Our community is designed to promote a warm and welcoming atmosphere, where our residents can thrive and lead fulfilling lives.Job SummaryWe are seeking a...
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Senior Systems Engineer
5 days ago
Northridge, California, United States Northrop Grumman Full timeJob Title: Senior Systems Engineer - Requirements VerificationWe are seeking a highly skilled Senior Systems Engineer to join our team in Northridge, CA. As a Senior Systems Engineer, you will be responsible for leading the requirements verification effort for the AARGM-ER program.Key Responsibilities:Lead systems engineering requirements verification...
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Senior Systems Engineer
2 weeks ago
Northridge, California, United States Stellar Solutions Full timeJob Title: Senior Systems EngineerStellar Solutions is seeking an experienced and accomplished Senior Systems Engineer to support fast-paced operational projects.Key Responsibilities:Plan, implement, test, and document enterprise-wide solutions for total systems or subsystems using internally created and/or off the shelf products.Analyze and identify all or...
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Regional Director of Fitness Operations
4 weeks ago
Northridge, California, United States Gold's Gym Full timeAbout the RoleWe are seeking a highly motivated and results-driven Regional Director of Group Personal Training to join our team at Gold's Gym SoCal. As a key member of our leadership team, you will be responsible for elevating personal training revenue across multiple locations and making a lasting impact on the fitness journey of our members.Key...
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Senior IT Business Systems Analyst
4 weeks ago
Northridge, California, United States Medtronic Full timeAbout the RoleWe are seeking a highly skilled Senior IT Business Systems Analyst - SAP to join our team at Medtronic. As a key member of our Digital Technology team, you will be responsible for delivering and supporting IT solutions to support the Diabetes Business group.Key ResponsibilitiesBusiness Requirements Elicitation: Drive business requirements...
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R&D Director
2 days ago
Northridge, California, United States Purcell International Group Full timeAbout the RolePurcell International Group is seeking an exceptional Senior Manager of Research and Development to lead our product innovation efforts. As a key member of our team, you will be responsible for creating innovative and quality products that meet customer needs.Key ResponsibilitiesProduct Development: Play a critical role in the development,...
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R&D Director
4 weeks ago
Northridge, California, United States Purcell International Group Full timeAbout the RolePurcell International Group is seeking an exceptional Senior Manager of Research and Development to join our team. As a key member of our organization, you will be responsible for leading the development of innovative and quality products that meet customer needs.Key ResponsibilitiesProduct Development: Play a critical role in the development,...
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Administrative Support Specialist
2 weeks ago
Northridge, California, United States Sylvan Learning Full timeAbout the RoleWe are seeking a highly organized and customer-focused Administrative Assistant to join our team at Sylvan Learning Center. As the first point of contact for parents, students, and visitors, you will play a critical role in providing exceptional customer service and supporting the Center Director in daily operations.Key ResponsibilitiesSchedule...
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Regional Director of Fitness Operations
4 weeks ago
Northridge, California, United States Gold's Gym Full timeAbout the RoleWe are seeking a highly motivated and results-driven Regional Director of Group Personal Training to join our team at Gold's Gym SoCal. As a key member of our leadership team, you will be responsible for elevating personal training revenue across multiple locations and making a lasting impact on the fitness journey of our members.Key...
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Northridge, California, United States Curative Full timeJob OpportunityAbout the Role:Curative is seeking a seasoned Director of Operations to lead our Northern Value-Based Care Organization. As a key member of our leadership team, you will be responsible for overseeing the clinical operations of our 8 locations in the Northern Los Angeles Area, ensuring the delivery of high-quality patient care and exceptional...
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Associate Systems Engineer
3 weeks ago
Northridge, California, United States Northrop Grumman Full timeJob SummaryWe are seeking an Associate Systems Engineer to join our team at Northrop Grumman in Northridge, CA. As a key member of our engineering design team, you will be responsible for coordinating and collaborating with diverse engineering teams to provide imaginative technical solutions to complex problems.Key ResponsibilitiesDevelop, maintain, and...
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Software Technical Program Manager
2 weeks ago
Northridge, California, United States Medtronic Full timeAbout the RoleWe are seeking a highly skilled Software Technical Program Manager to join our Software Operations Organization at Medtronic. As a key member of our team, you will play a critical role in defining priorities for our Shared Services platform, balancing inputs from internal and external stakeholders.Key ResponsibilitiesLead cross-functional teams...
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Northridge, California, United States Amazon Full timeJob Title: Senior Mechanical EngineerAmazon is seeking a highly skilled Senior Mechanical Engineer to join our Kuiper Government Solutions team. As a Senior Mechanical Engineer, you will play a key role in designing and developing innovative mechanical systems for our space-based satellite constellation.Key Responsibilities:Perform mechanical and...
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Software Technical Program Manager
2 weeks ago
Northridge, California, United States Medtronic Full timeAbout the RoleWe are seeking a highly skilled Software Technical Program Manager to join our Software Operations Organization at Medtronic. As a key member of our team, you will play a critical role in defining priorities for our Shared Services platform, balancing inputs from internal and external stakeholders.Key ResponsibilitiesLead cross-functional teams...
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Senior Engineering Program Manager
1 week ago
Northridge, California, United States Medtronic Full timeAbout the RoleAt Medtronic, we're committed to alleviating pain, restoring health, and extending life for millions of people worldwide. As a Senior Engineering Program Manager, you'll play a critical role in driving innovation and excellence in our product development process.Key ResponsibilitiesLead cross-functional teams to develop and implement product...
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Clinical Operations Director
6 days ago
Northridge, California, United States Toca Health Full timeJob SummaryWe are seeking a highly skilled Clinical Operations Manager to oversee the daily operations of our remote patient monitoring and chronic care management company. As a key member of our team, you will be responsible for leading a team of seven Care Managers and ensuring the smooth execution of our care programs.Key Responsibilities:Assign patients...