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Customer Service Specialist

2 months ago


Bothell, Washington, United States Town & Country Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seafood Clerk at Town & Country Markets. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our products are fresh and of the highest quality.

Key Responsibilities
  • Customer Service: Provide excellent customer service by answering questions, making recommendations, and offering creative preparation and pairing suggestions.
  • Product Management: Ensure that products are fresh, rotated, and well-stocked, and maintain a clean and appealing store environment.
  • Team Collaboration: Support and follow all safety and security policies, and work cohesively with colleagues to achieve sales goals.
  • Operational Excellence: Demonstrate an attitude of service to coworkers, and operate within the company's core values and brand standards.
Requirements
  • Customer Focus: Provide outstanding customer service with a patient, level-headed, and positive attitude.
  • Communication Skills: Communicate clearly, listen attentively, and ask questions to determine the best solution.
  • Flexibility: Work mornings, afternoons, evenings, weekends, and holidays, and be flexible to adapt to changing sales environments.
  • Physical Ability: Lift and carry 50 pounds, have excellent manual dexterity, and stand for long periods of time.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and knowledge.