Apartment Community Maintenance Manager

4 days ago

Austin, Texas, United States Windsor Communities Full time
Job Title: Apartment Community Maintenance Manager

Windsor Communities is seeking a highly skilled and experienced Apartment Community Maintenance Manager to join our team. As a key member of our maintenance team, you will be responsible for ensuring the overall maintenance and upkeep of our apartment communities.

Key Responsibilities:
  • General Maintenance: Perform routine maintenance tasks, including plumbing, electrical, HVAC, carpentry, and appliance repairs, to maintain property curb appeal and all pool/spa/fountains.
  • Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours, assigning work orders as necessary to team members.
  • Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs, working with vendors/contractors to manage the make-ready process.
  • Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation, with weekend work being a requirement.
  • Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems to ensure proper functioning and prevent potential issues.
  • Safety and Compliance: Ensure compliance with all safety regulations and policies, maintaining a clean and safe working environment using proper PPE.
  • Inventory Management: Manage and track inventory of maintenance supplies and equipment, ordering supplies, creating purchase orders, and processing invoices.
  • Record Keeping: Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds, utilizing computer, smartphone, and tablet.
  • Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively, supporting the company's values and culture.
  • Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
Supervisory Responsibilities:
  • Leadership: Provide strong leadership, creating a positive team environment, and maintaining a strong sense of morale while being a positive role model.
  • Budget Monitoring and Contract Management: Familiarity with budget monitoring and contract management.
  • Inventory Management: Experience ordering supplies, creating purchase orders, and processing invoices.
  • Employee Management: Experience managing employees, scheduling, and overseeing vendors, contractors, and suppliers.
Benefits:
  • Housing Discount: 30% housing discount eligible at a Windsor Community.
  • Annual Bonus: 10% annual bonus potential.
  • PTO: Annual PTO including 10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays.
  • Regional Awards: Bi-annual regional sales, service, and performance awards.
  • Cellphone Stipend: Cellphone stipend of $40/month, annual shoe/accessory allowance, and tuition assistance.

This position is also eligible for bonus and benefits. For more information, visit: Benefits

Your Skills & Experience:

  • Education: High school diploma or GED, technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
  • Experience: Minimum of 5 years of experience in apartment maintenance or a related field, minimum of 2 years in a supervisory/leadership role, familiarity with budget monitoring and contract management, experience ordering supplies, creating purchase orders, and processing invoices, experience managing, scheduling, and overseeing vendors, contractors, and suppliers, proficient in using hand and power tools, strong experience in HVAC, plumbing, electrical, and general maintenance repairs, excellent problem-solving skills and attention to detail, ability to work independently and as part of a team, excellent communication and interpersonal skills, experience and ability using smart devices and property management software, EPA Type II preferred or ability to become certified within 90 days of start date, CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
  • Physical Requirements: Ability to lift and carry up to 50 pounds, ability to stand, walk, bend, and climb stairs/ladders for extended periods, comfortable working in various weather conditions and environments.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Join a growing organization that embodies our core values of "Accountable, Inclusive, Energizing, and Courageous," Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now.

Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the E-skills Maintenance Assessment. These are required steps in the hiring process.

Windsor Property Management Company is an Equal Opportunity Employer.

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