Apartment Maintenance Manager
2 weeks ago
Windsor Communities is seeking a highly skilled and experienced Apartment Service Manager to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our apartment community.
Key Responsibilities:- General Maintenance: Perform routine maintenance tasks, including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
- Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. Assign work orders as necessary to team members. The system currently utilized is Yardi.
- Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. Work with vendors/contractors to manage the make-ready process.
- Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
- Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
- Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
- Inventory Management: Manage and track inventory of maintenance supplies and equipment. Order supplies, create purchase orders, and process invoices.
- Record Keeping: Maintain accurate records of maintenance activities, repairs, and daily mechanical rounds. Utilize computer, smartphone, and tablet.
- Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company's values and culture. Interact professionally with contractors, vendors, and suppliers.
- Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.
- Strong Leadership: Create a positive team environment, maintain a strong sense of morale, and be a positive role model.
- Familiarity with Budget Monitoring and Contract Management: Experience ordering supplies, creating purchase orders, and processing invoices.
- Experience Managing Employees: Scheduling and overseeing vendors, contractors, and suppliers.
- 30% Housing Discount: Eligible at a Windsor Community.
- 10% Annual Bonus Potential: Plus a range of other benefits.
- Annual PTO: Including 10 vacation days, 6 sick days, 3 floating days, and 9 paid holidays.
- Bi-Annual Regional Sales, Service, and Performance Awards: Plus a range of other benefits.
- Cellphone Stipend: $40/month, annual shoe/accessory allowance, and tuition assistance.
This position is eligible for bonus and benefits. For more information, visit our website.
We are an equal opportunity employer and welcome applications from diverse candidates.
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