Client Care Manager

6 days ago


Atlanta, Georgia, United States All Ways Caring HomeCare Full time

About Us

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All Ways Caring HomeCare is a leading provider of quality, compassionate care and support for individuals in need of assistance. Our team is dedicated to delivering personalized services that maximize dignity, privacy, and independence.

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Job Summary

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We are seeking a skilled Client Care Manager to oversee the delivery of exceptional client care and service. The successful candidate will be responsible for managing quality care, customer satisfaction, employee performance, and overall business operations.

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About the Role

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The Client Care Manager will spend 3 days at our long-term care facility and 2 days at our Atlanta office. This role requires strong leadership skills, effective communication, and the ability to work independently with good judgment. A valid driver's license and auto insurance are required.

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Key Responsibilities

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  • Oversee quality care and ensure client satisfaction">
  • Supervise and provide guidance to caregivers who deliver direct care">
  • Manage employee scheduling, identify problems, and implement solutions">
  • Maintain positive relationships with referral partners, payor sources, and clients">
  • Ensure proper documentation and record-keeping">
  • Conduct periodic home visits and safety checks">
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Requirements

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  • Associate or bachelor's degree in business, nursing, social services, or a related field (per regulatory requirements)">
  • Reliable, accountable, and able to work independently with good judgment">
  • Valid driver's license and auto insurance">
  • Effective verbal and written communication">
  • Excellent customer service skills">
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Benefits

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  • Competitive salary: $20.00 per hour">
  • Tuition reimbursement and campus partnerships">
  • Retention and referral bonuses">
  • Benefits, supplemental plans, EAP, and 401K participation">
  • Career growth and development opportunities">
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Salary Range

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$20.00 per hour



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