Client Service Associate, Bilingual Japanese and English

4 weeks ago


New York, New York, United States Guidepoint Full time
About the Role

The Client Service team is the backbone of Guidepoint's success, responsible for delivering services to clients worldwide. As an Associate, you will focus on connecting clients with Advisors across various industries, researching relevant industries, and recruiting subject matter experts into our network.

Key Responsibilities
  • Review and analyze client research requests to identify relevant subject matter experts
  • Recruit new Advisors to join the Guidepoint network by effectively communicating their expertise
  • Screen experts for suitability and create professional profiles for client consideration
  • Operate with a teamwork mentality to build and maintain strong relationships with Guidepoint employees, offices, and Advisors
Requirements
  • High level of fluency in Japanese and English
  • Bachelor's degree with a strong academic record
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Effective time management and organizational skills
  • Demonstrated ability to work both individually and as part of a team
  • Ability to work in a fast-paced entrepreneurial environment
What We Offer
  • Annual base salary of $70,000
  • Yearly bonus of up to $4,000 based on performance
  • Comprehensive benefits package, including medical, dental, and vision plans
  • 401(k) matching, life insurance, paid time-off, and parental leave plans
  • Commuter benefits and corporate discounts
  • Development opportunities through the LinkedIn Learning platform
  • Friday happy hour, Summer Fridays, and free snacks and beverages in the office
  • Year-round corporate athletic league
  • Casual work environment, team building, and other social events
Interview Process
  • Initial Candidate Screen with Guidepoint Recruiter
  • Hiring Manager Interview
  • Mock Assessment (Role Dependent)
  • Interview Process Outcome


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