Patient Services Specialist

18 hours ago


Spokane, Washington, United States Providence Health & Service Full time
About the Role

We are seeking a highly skilled Patient Services Specialist to join our team at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA. As a key member of our Patient Access Department, you will play a critical role in ensuring the smooth flow of patients through our facilities.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Manage patient registration, scheduling, and insurance verification processes
  • Collaborate with healthcare teams to ensure accurate and timely patient information
  • Maintain accurate and up-to-date patient records
  • Participate in quality improvement initiatives to enhance patient care and experience
Requirements
  • High School Diploma or equivalent required
  • 1 year of customer service or healthcare registration experience preferred
  • Coursework or training in medical terminology or medical assisting a plus
Why Providence?

At Providence, we value our caregivers and offer a comprehensive benefits package, including a 401(k) savings plan, health insurance, life insurance, disability insurance, and more. We are committed to creating a culture of patient-focused, whole-person care and invite you to join our team.



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