Strategic Payer Engagement Director

1 week ago


Los Angeles, California, United States Intercare Therapy Full time

About the Role

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The Senior Director of Market Access, Payor Strategy, and Contracting is a key leadership position at Intercare Therapy. This role reports directly to the Senior Vice President of Finance & Operations and involves developing and executing strategies to ensure access to clients and their families across the nation via payor contracting and relationship management.

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Main Responsibilities

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  • Develop and implement market access strategies for Intercare Therapy's service portfolio.\
  • Lead negotiations for favorable contractual terms for Intercare Therapy.\
  • Prepare and implement annual contracting plans.\
  • Participate in the development of new business programs/ventures that include new payment arrangements with third-party payers and employers.\
  • Design and execute short, mid, and long-term reimbursement strategies to support business growth.\
  • Develop and maintain systems for oversight and monitoring of payer and staff compliance with contracts.\
  • Provide oversight and direct leadership of payer operational meetings and escalate disputes related to payer policies and material claims disputes.\
  • Ensure compliance with contract terms, pricing agreements, and regulatory requirements.\
  • Build and maintain relationships with key stakeholders, including insurance providers, school districts, and other funding sources.\
  • Develop and maintain appropriate working relationships with decision-makers in third-party payers, insurance companies, employers, and government entities.\
  • Conduct presentations and market Intercare Therapy to third-party payers, government officials, and employers.\
  • Conduct in-depth market research and analysis to understand industry trends, payer requirements, and competitive dynamics.\
  • Develop analytical reports to demonstrate the financial impact of current and proposed arrangements for contracts.\
  • Review all contract fee schedules annually for appropriate maintenance and compliance.\
  • Recommend annual fee schedule changes and pricing policies.\
  • Support the ELT in organization-wide project management and prioritization of business initiatives.\
  • Support in development of the steps required for Intercare Therapy's expansion into new states.\
  • Lead the development of tools to model contracts and monitor payor performance.\
  • Communicate changes in payer policies and contract terms to stakeholders company-wide.\
  • Analytical and problem-solving skills, with experience in market research and data analysis are crucial for this role.\
  • A Bachelor's degree in Healthcare Administration, Business, Economics, or a related field is required, with 7+ years of work experience in healthcare, contracting, or a related job discipline.\
  • Strong knowledge of healthcare reimbursement systems, coding principles, and billing regulations is necessary.\
  • Excellent communication, negotiation, and interpersonal skills are essential for success in this role.
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About Intercare Therapy

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Intercare Therapy provides evidence-based behavior services that support individuals with autism and related disorders and their families. The mission is to increase independence and improve the quality of life of client families. As an organization, Intercare Therapy strives to be the employer of choice for staff, the preferred service provider to clients, families, and funding sources, and to provide high-quality clinical care and customer service.

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About the Position

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This position offers an estimated salary of $160,000 - $190,000 per year, reflecting the demands of the role and the expectations of the successful candidate. The ideal candidate will possess a deep understanding of the payer environment, particularly within the behavioral health industry, as well as excellent analytical and problem-solving skills.



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