Account Follow Up Specialist

4 days ago


Seattle, Washington, United States Discover Vanderbilt University Medical Center Full time

Job Summary:
An Account Follow Up Specialist is responsible for timely follow-up with insurance companies on payments, denials, and appeals at Fred Hutchinson Cancer Center.

About Us:
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases based in Seattle. We are a National Cancer Institute-designated cancer center and have earned a reputation as one of the world's leading cancer, infectious disease, and biomedical research centers.

Responsibilities:
Timely identification of claim denials and appropriate handling of appeals, review work queues to prioritize account follow-up activities, utilize hospital billing system, payor websites, and system interfaces to effectively manage accounts, investigate and resolve patient inquiries forwarded from Customer Service, contact appropriate Fred Hutch Departments to obtain information for account resolution, maintain current understanding of contracted payor agreements.

Qualifications:
High school graduate or equivalent, minimum of one year experience in a business setting, ability to use a computer keyboard and mouse, navigate computer programs, and use email in a business setting, ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner.

Benefits:
We offer competitive compensation, including an estimated salary range of $25.22 to $35.90 per hour based on experience, comprehensive benefits package, medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).



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