Executive Vice President of Payments and Emerging Markets

2 weeks ago

Minneapolis, Minnesota, United States HR Soul Full time
About Our Client

Our client is a software company that helps organizations achieve social good. Through their technology, they assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions.

A Day in the Life

The Executive Vice President of Payments and Emerging Markets will work closely with the Managing Director and the executive leadership team in developing and executing a payments and solution growth strategy for an exciting market of private and independent schools.

Key Responsibilities
  • Leadership: Build, manage, support, and monitor the team within the organization. Manage team development, cultivate individual talents, and build strong relationships that facilitate team success.
  • Financial: Manage to financial goals and key metrics to drive growth and improve profitability. Prepare and control operational budgets. Plan effective strategies for the financial well-being of the division and ultimately deliver financial performance to the executive team.
  • Best Practices: Drive change initiatives as required to improve efficiencies and execute on business commitments. Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output.
  • Strategic Input: Liaison with top management. Assist in the development of strategic plans for operational activity and growth. Implement and manage operational plans.
  • Communication: Provide vision, goal clarity, and transparency to employees, customers, and partners through effective communications.
  • Product: Inspire and drive product roadmap by listening to the market and our customers' needs. Develop pricing strategies to drive earnings growth. Monitor customer adoption and feedback. Ensure quality of products.
  • Sales: Partner with SVP of sales to develop and manage a high-performance sales team, drive commercial growth, and provide strategic insight for the expansion of the business.
  • Marketing: Drive market awareness and interest in our suite of products and services. Develop a healthy pipeline for sales and provide insights to lead velocity and the effectiveness of marketing programs. Measure and manage to ROI targets.
  • Services and Support: Work with General Managers to optimize implementation, school, and parent support delivery strategies to provide the highest quality service to our customers while maintaining profitability targets. Solicit customer input to gain an intimate understanding of customer needs, improve levels of satisfaction, and evaluate and develop new opportunities. Implement service and support tracking tools to better measure the business.
  • Human Resources: Drive culture, engagement, and collaboration in key office locations. Organize recruitment of staff with budget authority over hiring decisions. Establish organizational structures. Delegate tasks and accountability. Establish work schedules. Supervise staff. Monitor and evaluate performance.
  • Key Customers and Partners: Sponsor strategic accounts both prospective and top revenue-generating. Work with industry influences and partners to position products in the marketplace.
Requirements
  • Experience with K-12 industry is a plus.
  • Passionate, capable leader: passionate about developing and motivating people and building a world-class team.
  • Deep understanding of transactional sales processes and teams.
  • High energy, driven, mentor with the ability to establish instant credibility and rapport.
  • Action-oriented leader with a high sense of urgency and a hands-on, roll-up-your-sleeves approach.
  • Open, engaging leader who inspires others, listens well, and has a high EQ.
  • Proven history of successfully driving sales: ability to create a repeatable process for with measurable results.
  • Ability to implement best practices and processes that scale.
  • Track record of consistently improving a company's win rate.
  • Experience managing growth both organically and through acquisition.
  • Outstanding communication skills: effective communicator with the ability to articulate a clear vision and value proposition.
  • Strong executive presence and excellent verbal and written communication skills with the ability to articulate sales performance to the Executive team.
  • Knowledge and experience in organizational effectiveness and operations management.
  • Knowledge of financial and accounting principles and practices.
  • Ability to 'make things happen', have a demonstrated track record of fast decision making, detail orientation, results orientation, and high energy.
  • 30-40% Travel.
About HR Soul

Our client is a team of techies and volunteers who strive to make the Company a great place to work. They dream big and are motivated to help their customers use the technology they create to improve the world around us.

We offer a range of benefits, including unlimited planned paid time off, generous sick leave, casual environment, purpose-driven culture, work-life balance, passionate about community involvement, company-paid parental leave, company-paid short-term disability, and remote flexibility.

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