Customer Service Representative

6 days ago


Portland, Oregon, United States Bethany Family Pet Clinic Full time
Lead Customer Service Representative

About the Role:

We are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Bethany Family Pet Clinic. As a key member of our front desk team, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.

Responsibilities:

  • Provide exceptional client service and communication, responding to client inquiries and resolving issues in a timely and professional manner.
  • Manage client relationships, building trust and rapport with clients and their pets.
  • Coordinate client appointments, surgeries, and other services, ensuring seamless communication and follow-up.
  • Train and mentor new team members, promoting a culture of excellence and teamwork.
  • Manage cash handling, processing payments, and balancing the cash drawer.
  • Maintain accurate client records, ensuring up-to-date information and compliance with regulatory requirements.
  • Collaborate with veterinarians, technicians, and other team members to ensure seamless patient care and client satisfaction.

Requirements:

  • High school diploma or equivalent.
  • Minimum 2 years of experience in customer service or veterinary reception.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Computer literacy and proficiency in veterinary software.
  • Knowledge of veterinary terminology and procedures.

What We Offer:

Bethany Family Pet Clinic offers a competitive compensation package, including medical, dental, and vision coverage, 401K plan with company match, and opportunities for growth and advancement.

Why Join Our Team:

We are a state-of-the-art veterinary practice with a commitment to excellence, compassion, and teamwork. Our team is dedicated to providing exceptional care for our clients and their pets, and we are seeking like-minded individuals to join our team.



  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service RepresentativeArrow Sanitary Service is seeking a highly skilled Customer Service Representative to join our team in Portland, OR. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer disputes, and demonstrating proficiency in proprietary operational...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arrow Sanitary Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Arrow Sanitary Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.Key...


  • Portland, Oregon, United States Providence Health & Service Full time

    Job Title: Associate Customer Service RepresentativeWe are seeking a highly skilled and compassionate Associate Customer Service Representative to join our team at Providence Home Medical Equipment. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, referral sources, and clinicians to...


  • Portland, Oregon, United States Providence Service Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Providence Home Medical Equipment. As a key member of our team, you will provide exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide first-line communication with customers, referral sources,...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    **Job Summary**Arrow Sanitary Service is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.**Key Responsibilities:**Provide excellent customer...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer disputes and concerns in a professional and timely...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    About the Role:Arrow Sanitary Service is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Portland, OR.Key Responsibilities:Provide exceptional customer service to internal and external customers via phone, email, and in-person interactions.Resolve customer complaints and concerns in a professional and timely...


  • Portland, Oregon, United States Providence Health & Service Full time

    Position Overview:The Healthcare Customer Service Representative (HCSR) serves as the initial point of interaction for patients and visitors, whether in person or via telephone. This role is essential in upholding a high standard of patient satisfaction through outstanding customer service. About Providence Health & Services:At Providence, our caregivers are...


  • Portland, Oregon, United States Standard TV and Appliance Full time

    {"h1": "Customer Relations Representative", "p": "At Standard TV and Appliance, we are seeking a highly skilled Customer Relations Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.", "ul": ["Answer...


  • Portland, Oregon, United States Organically Grown Company, Inc. Full time

    Customer Service RepresentativeOrganically Grown Company (OGC) is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales department, you will play a crucial role in supporting our accounts and providing exceptional customer service.Key Responsibilities:Accurately and timely process account orders via phone,...


  • Portland, Oregon, United States Providence Health & Service Full time

    Providence Health & Service Job Description **Job Title:** Associate Customer Service Representative **Schedule:** Monday to Friday, 8:30 am to 5:00 pm or 9:00 am to 5:30 pm with occasional Saturday **Job Description:** The Home Medical Equipment Care Specialist I provides first-line communication and customer service to patients and families. As a...


  • Portland, Oregon, United States Organically Grown Company, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Organically Grown Company, Inc. As a key member of our sales department, you will play a crucial role in supporting our accounts and providing exceptional customer service.Key ResponsibilitiesProcess account orders accurately and efficiently via...


  • Portland, Oregon, United States Signature Graphics Full time

    Job Title: Customer Service Representative**Job Summary**Signature Graphics, a leading commercial printer and graphic design business, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in maintaining excellent customer relations and supporting production by acting...


  • Portland, Oregon, United States Enterprise Truck Rental Full time

    Customer Service Representative - PDX AirportJob OverviewEnterprise Rent-A-Car at the Portland International Airport is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional customer service to internal and external customers, primarily face-to-face, supporting their branch and rental...


  • Portland, Oregon, United States Portland Glass Full time

    About Portland GlassPortland Glass is a leading company in the glass industry, with over 72 years of experience in the New England market. We are headquartered in Portland, Maine, and have 33 shops, 2 fabrication facilities, and a customer service center.Job SummaryWe are seeking a highly skilled and trusted Customer Service Representative to join our team....


  • Portland, Oregon, United States C & G Enterprises LLC Full time

    Customer Service Representative Job DescriptionAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at C & G Enterprises LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and...


  • Portland, Oregon, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul...


  • Portland, Oregon, United States United Airlines Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Cancun International Airport.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our passengers, handling customer inquiries, and resolving issues in a...


  • Portland, Oregon, United States Public Storage Full time

    Unlock Your Career PotentialAt Public Storage, we're committed to providing exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you'll play a vital role in achieving this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer...