Operations Coordinator

6 days ago


Rochester, Minnesota, United States Shawn Christensen - State Farm Agent Full time
Position Overview

We are seeking a qualified professional to join our State Farm Agent team as an Operations Coordinator. This role offers a rewarding career with excellent income and growth potential, where you will play a crucial part in helping our business grow through value-based conversations and remarkable customer experience.

Key Responsibilities
  • Establish strong relationships with customers, providing prompt, accurate, and friendly service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options, utilizing a needs-based review process.
What You Will Gain
  • Competitive salary of $65,000 annually
  • Sales commission/bonus structure
  • Comprehensive health benefits package
  • Profit-sharing opportunities
  • Paid time off (vacation and personal/sick days)
  • Flexible work schedule
  • Valuable experience and growth potential within the agency
Requirements
  • Prior sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred
  • A keen interest in marketing products and services based on customer needs
  • A passion for helping people manage risks, recover from unexpected events, and achieve their goals
  • Excellent interpersonal and communication skills
  • Self-motivation and attention to detail
  • Dedication to delivering exceptional customer service
  • Ability to multitask and meet agreed-upon marketing goals
  • Property and Casualty license (must be obtainable)
  • Life and Health license (must be obtainable)


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