Account Management Associate
3 weeks ago
About the Position
We are seeking an Account Management Associate to join our team at SECNY Federal Credit Union. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.
Responsibilities
- Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, selling of money orders, and daily scanning of checks
- Verify cash and endorsements, issue receipts, and prepare stop payments on checks for members
- Provide members with information on credit union services and make referrals for new products and services
- Answer phones and respond to member requests, concerns, and complaints
- Cross-sell credit union products and services as appropriate
Requirements
To be successful in this role, you will need a high school diploma or general education degree (GED) and one year of related experience in cash handling or customer service. You should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Benefits
- 12 paid holidays
- Medical and dental insurance
- Life insurance and long-term disability
- Vacation, personal, and sick time
- 401(k) plan
- Work-life balance
SECNY FCU is an equal opportunity employer and welcomes applications from diverse candidates.
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