Account Management Associate

3 weeks ago


Syracuse, New York, United States SECNY Federal Credit Union Full time

About the Position

We are seeking an Account Management Associate to join our team at SECNY Federal Credit Union. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

Responsibilities

  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, selling of money orders, and daily scanning of checks
  • Verify cash and endorsements, issue receipts, and prepare stop payments on checks for members
  • Provide members with information on credit union services and make referrals for new products and services
  • Answer phones and respond to member requests, concerns, and complaints
  • Cross-sell credit union products and services as appropriate

Requirements

To be successful in this role, you will need a high school diploma or general education degree (GED) and one year of related experience in cash handling or customer service. You should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Benefits

  • 12 paid holidays
  • Medical and dental insurance
  • Life insurance and long-term disability
  • Vacation, personal, and sick time
  • 401(k) plan
  • Work-life balance

SECNY FCU is an equal opportunity employer and welcomes applications from diverse candidates.



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