Transportation Account Manager
3 weeks ago
Transportation Account Manager
Company OverviewAbout WJW Associates
Established in 1979, WJW Associates is a closely held family-run company with a long history of technical knowledge and personal commitment to customer success. Our growth has been driven by our emphasis on meeting the distinct needs of each customer.
We offer a range of services including dedicated equipment, freight management, intermodal, flat, van, reefer, and specialized transportation options.
Our goal is to provide exceptional service delivery and account growth opportunities for our clients.
Salary and BenefitsThe estimated salary for this position is between $70,000 and $80,000 per year, commensurate with experience and qualifications. This total compensation package includes a base salary plus a performance-based bonus.
Key Responsibilities- Develop and maintain strong relationships with key accounts, understanding their business needs and challenges.
- Manage daily operations for assigned accounts, ensuring high levels of customer satisfaction and operational excellence.
- Coordinate with logistics, operations, and customer service teams to resolve any issues promptly.
- Analyze account performance, identifying trends and opportunities for improvement.
- Implement strategic plans to retain and grow account revenue.
- Prepare and present regular performance reports to clients and internal stakeholders.
- Stay abreast of industry trends and developments to provide proactive solutions to clients.
- Anticipate in negotiations and contract renewals, ensuring terms are favorable and align with company goals.
- Bachelor's degree in Business, Logistics, Supply Chain Management, or related field.
- Minimum of 3 years' experience in account management or sales within the transportation or logistics industry.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work under pressure and manage multiple accounts simultaneously.
- Proficient in Microsoft Office Suite and CRM software.
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