Customer Service Representative

22 hours ago


Syracuse, New York, United States CPS Recruitment Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team in Syracuse, NY. As an Account Representative, you will be responsible for providing exceptional customer support to our distributors.

Estimated Salary: $25.00 per hour

Key Responsibilities:
  • Provide superior customer service through inbound phone calls, online chat, and email interactions.
  • Manage account relationships with distributors, including parts selection and ordering, pricing, and dispute resolution.
  • Communicate effectively with distribution teams and sales managers.
Requirements:
  • Associates Degree preferred; required for hiring consideration.
  • Typing skills of 35+ WPM.
  • Experience with Microsoft Office.
  • Excellent customer service and communication skills, with bilingual capabilities a plus.
  • Ability to multitask and be detail-oriented.
Benefits:
  • Incentive raises available for long-term employees.
  • Free parking on-site.
  • On-site cafeteria and low-cost gym available.
About Us:

CPS Recruitment is a Woman-owned Small Business partnering with top companies Nationally and Globally to provide innovative recruiting solutions.



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