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Logistics Supervisor: Freight Operations

2 months ago


Durham, North Carolina, United States World Market Inc Full time

About Us

For over six decades, we have crafted a distinctive marketplace filled with inspiring selections for home decorators, entertainers, and gift-givers. From global delicacies and curated wines to handcrafted furniture and contemporary decor, we provide a premium assortment at exceptional value that is unmatched elsewhere.

While the variety of our products is vital to our success as a retail brand, it is our culture of diversity and inclusion that enables us to flourish as a team. Every individual's contributions and unique viewpoints are valued and motivate us to foster an environment that is inclusive, collaborative, open-minded, adaptable, honest, and respectful.

Your Role

  • Collaborate with the Store Manager to exemplify and lead a customer-centric sales culture through effective routines, visual brand standards, and engagement practices.
  • Evaluate and interpret business trends using all available reporting to identify business opportunities and implement suitable actions.
  • Consistently embody, uphold, and promote the culture and values of World Market.
  • Recruit, nurture, and retain a high-performing, customer-oriented team that aligns with our company values through training, recognition, and performance management.
  • Ensure and maintain a safe working environment through ongoing safety training, awareness, and accountability.
  • Plan and execute daily business tasks and responsibilities assigned by and in the absence of the Store Manager.
  • Additional duties and responsibilities as assigned by and in the absence of the Store Manager.
Key Responsibilities of Freight Operations
  • Oversee the overall store logistics processes that support company initiatives and productivity objectives.
  • Utilize all company tools and training resources to ensure the team adheres to logistics processes, visual execution standards, and stocking routines.
  • Manage the visual publication calendar and delivery schedule to plan and execute all logistics workload; collaborate with the Assistant Manager of Operations or Assistant Store Manager to schedule workload effectively.
  • Maintain and organize stockroom standards that promote efficiency and safety.
What You Bring
  • Leadership qualities including: Excellent customer service behaviors, a strong sense of urgency, attention to detail, creative problem-solving, and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to efficiently execute daily priorities.
  • A minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail environment is preferred.
  • Willingness to work a flexible schedule, including evenings and weekends, based on business needs.
  • Minimum Age 21 years.
  • Ability to lift up to 40 lbs.
Why Join Us
  • Flexible scheduling to support your work-life balance.
  • Employee discount at World Market.
  • A fun and supportive work atmosphere where you feel welcomed and safe.
  • A culture of inclusion that empowers you to be your authentic self.
  • Eligible associates offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance, and more.
Part-time associates are eligible to participate in the Company's 401(k) retirement savings plan after completing 250 hours within their first three months of employment.

Benefits for full-time employment begin on the first of the month following 30 days of continuous employment and include offerings for programs such as Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits, and Employee Assistance.

If you require reasonable accommodations to complete the online application, please contact the Human Resource Department.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer, and compensate our associates and provide all other conditions of employment without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status, or any other basis prohibited by applicable law.