Operations Director

2 weeks ago

Durham, North Carolina, United States LifeScience Logistics Full time
Job Title: Operations Manager

Job Summary:

We are seeking an experienced Operations Manager to join our team at LifeScience Logistics. The successful candidate will be responsible for overseeing the day-to-day operations of our warehouse and distribution center, ensuring that all activities are carried out in a safe and efficient manner.

Key Responsibilities:
  • Direct, mentor, train, and coach direct reports to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Prepare and maintain departmental budget, ensuring that all expenses are accounted for and that the budget is aligned with company goals.
  • Lead and/or assist with planning, design, implementation, communication, and delivery of company initiatives, ensuring that all projects are completed on time and within budget.
  • Track and account for warehouse accuracy and productivity, identifying areas for improvement and implementing measures to increase efficiency.
  • Create and implement measures to improve and/or maintain employee morale, ensuring that all employees feel valued and supported.
  • Frequently interact with CEO, VPs, Directors, Clients, and Managers to meet company initiatives, ensuring that all stakeholders are informed and engaged.
  • Implement special projects as assigned by Senior Management, ensuring that all projects are completed to a high standard and that all stakeholders are satisfied.
  • Oversee all after-hour events and potentially manage 24/7 emergency operations, ensuring that all activities are carried out in a safe and efficient manner.
  • Serve as the Hazard Communication Program Administrator, ensuring that all safety procedures, cGMP, SOPs, and work instructions are followed to comply with regulatory standards.
  • Work with Facility Management department to ensure that the facility structure is maintained as a safe working environment, ensuring that all employees are aware of and comply with safety procedures.
  • Negotiate and manage contracts for vendor services, ensuring that all contracts are fair and reasonable and that all vendors are compliant with company policies.
  • Promote a work environment with emphasis on Safety, Regulatory compliance, and Client Focus, ensuring that all employees are aware of and comply with company policies and procedures.
Qualifications and Job Specifications:
  • Bachelor's degree plus 5 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
  • Required - A minimum of 3 years supervisory experience.
  • Required - Demonstrated healthcare experience in a regulated environment and demonstrated working knowledge of cGMPs, VAWD, ISO, DEA, FDA, and US Customs standards and regulations.
  • Familiar with temperature-controlled warehousing.
  • Demonstrate the following:
    • Effective time management skills.
    • Impeccable verbal and written communication skills.
    • Ability to conduct appropriate research as needed.
    • Strong presentation skills.
    • Attention to detail and organization.
    • Interest in working in a fast-paced environment.
Technical Expertise:
  • Expertly navigate through ERP system - Tecsys Elite, MQ1.
  • Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), PowerPoint.
  • Experience with warehouse or supply chain environments and transportation.
  • Ability to conduct/track graphical and data-driven analytics related to Client performance.
  • Ability to maintain and track budget/spending trends.
  • Advanced public speaking and presentation skills.
  • Excellent verbal and written communication skills.
  • Clear and Professional diction in English.
Additional Employment Requirements:
  • Must be able to satisfactorily pass all preliminary employment requirements (i.e., background check, credit check, and drug screen).
  • Some travel required.
  • Must have a valid driver's license.
Physical/Mental/Visual Demands:
  • Work is light to medium in nature with frequent walking to perform assigned tasks.
  • Must be able to read at a distance, close to the eyes, and at arm's length, with or without correction.
  • Approximately 10% of time is spent on data collection and data entry.
  • Occasional lifting of 25 - 50 lbs. is required.
Working Conditions:
  • Activities may occur inside temperature-controlled areas which may require Personal Protective Equipment.
  • Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current, and working in high places.
Equipment Operated:
  • Equipment: Desktop or laptop, fax machine, copier, desk phone, forklift, and pallet jack.
  • Systems: Outlook, Excel, Word, PowerPoint, TECSYS (WMS - warehouse management system) and MQ1 (Quality Software).

LifeScience Logistics is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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