Senior Manager, Logistics Operations

2 months ago


Durham, North Carolina, United States RXO, Inc. Full time

Accelerate Your Career in Logistics

RXO, Inc. is a leading provider of transportation solutions, revolutionizing the industry with cutting-edge technology and a massive network. We're committed to finding solutions for every challenge, creating more efficient ways for shippers and carriers to transport goods across North America.

About the Role

As a Senior Manager, Logistics Operations at RXO, Inc., you will provide support to home delivery services for multiple clients and field operations. You'll maintain positive and ongoing relationships with external customers, location managers, and operators, while generating positive customer satisfaction.

Key Responsibilities

  • Ensure compliance with specified contract metrics
  • Maintain high standards for all operational activities
  • Hire, train, develop, and appraise staff effectively; develop a contractor base team
  • Direct and guide front-line management staff
  • Manage contract drivers who operate up to 7 days per week in multiple regional locations
  • Build relationships with customers to ensure continuous operating improvements
  • Oversee profit and loss (P&L)
  • Work with national sales teams to facilitate new avenues of growth

Requirements

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of operations experience
  • Experience with Microsoft Office (PowerPoint and Project)

Preferred Qualifications

  • Supervisory experience in a transportation or supply chain environment
  • P&L experience
  • Proven leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees
  • Excellent analytical, communication, and time management skills

About RXO, Inc.

We're a company where you can continually advance your career, no matter your background. We offer a range of benefits, including competitive pay, health, dental, and vision insurance, 401(k) with company match, life insurance, disability, employee assistance program (EAP), paid time off, and tuition reimbursement program.

Our Culture

We value diversity, inclusivity, and safety. We learn from one another, operate safely, and build strong relationships. We welcome everyone regardless of background, identity, or ability.


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