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Clinical Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Clinic Support Representative to join our team at Swope Health Northland Clinic. As a key member of our front office team, you will play a vital role in creating a positive and seamless patient experience.
Key Responsibilities- Provide exceptional customer service to patients, ensuring a high level of satisfaction and loyalty.
- Manage patient registration, scheduling, and other front office activities with accuracy and efficiency.
- Collaborate with healthcare professionals to ensure smooth patient flow and effective communication.
- Stay up-to-date on funding sources, regulatory issues, and billing/collection functions to provide expert support.
- Utilize computer skills to maintain accurate records, process transactions, and perform administrative tasks.
- High school diploma or equivalent.
- At least 4 years of customer service experience in a business office, medical office/clinic, or hospital registration/admissions setting.
- Working knowledge of funding sources and regulatory issues impacting healthcare billing and collection functions.
- Proficient computer skills, including Microsoft Office and electronic medical records systems.
- Competitive medical benefits, including a Health Savings Account option.
- 401(k) retirement plan with company match.
- Company-paid benefits, including life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability.
- Flexible Spending Account.
- Paid Days Off beginning at 12 days annually.
- Eight annual company-paid holidays and one annual paid personal day.
Swope Health Services is a leading healthcare provider serving over 45,000 patients annually. Our team is dedicated to delivering coordinated care that values the needs of the whole person and championing better health in our community. We are proud to be a special place that cares for those who need it most, wherever they are in the community.
