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Assistant Manager

2 months ago

Williamsburg, Iowa, United States Rack Room Shoes Full time

Job Summary:

Rack Room Shoes is seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our store leadership, you will be responsible for managing day-to-day store operations, creating an exceptional customer shopping experience, and providing leadership and training to staff members.

Key Responsibilities:

  • Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and inventory management.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Provide coaching and training to staff members to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Manage customer complaints and issues in a timely and professional manner.
  • Collaborate with the Store Manager to maintain and reinforce current service level standards.

Requirements:

  • 2+ years of retail experience, preferably in a leadership role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.