Bilingual Scheduling Specialist

2 weeks ago


FeastervilleTrevose, United States Better Home Care Full time
Position Overview

We are seeking a Bilingual Scheduling Specialist who is proficient in Spanish to join our dynamic team at Better Home Care. This role is essential in delivering outstanding service to our clients and is based in our main office.

Better Home Care is a compassionate and expanding home care agency located in Philadelphia, dedicated to providing in-home services for pediatric, geriatric, and health aide needs. Our commitment to each patient includes ongoing communication, tailored updates, and personalized care plans aimed at enhancing their wellness and overall health. Our collaborative approach ensures trust and continuity in the care we provide.

Your Impact

As a Scheduling Specialist, you will play a crucial role in our community by building strong relationships with our field staff to ensure high-quality care for our patients. You will embody our company’s values of compassionate service, exceptional care, and integrity.

Your responsibilities will include managing the schedules of our Home Health Aides (HHA), Certified Nursing Assistants (CNA), and Licensed Practical Nurses (LPN) to ensure effective service delivery and continuity of care.

What We Provide

  • A career path that emphasizes both personal and professional growth alongside the company’s objectives.
  • A thriving organization where your contributions are felt daily.
  • A diverse, vibrant, and supportive work environment.
  • A competitive benefits package, including Medical, Vision, and Dental coverage.
  • Compensation that reflects your experience.

Qualifications

  • Fluency in Spanish and English
  • Strong customer service abilities
  • Experience in a fast-paced setting with multitasking capabilities
  • Background in home health or healthcare
  • Proficiency in Microsoft Office and general computer skills
  • Experience with scheduling in a healthcare context is preferred

Work Environment

This is a full-time position with an expected schedule of 40 hours per week, including:

  • 8-hour shifts
  • Monday to Friday
  • On-call responsibilities

Education and Experience

  • High school diploma or equivalent (preferred)
  • Minimum of 1 year of experience in healthcare scheduling (required)

Language Requirements

  • Spanish (required)

We are an equal opportunity employer.



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