Digital Product Specialist
3 days ago
We are seeking a highly skilled Associate, Systems Analyst to join our Digital Transformation team at Hyundai Capital Bank Europe. As a key member of our team, you will play a critical role in supporting the vision, strategy, and roadmap for one or more digital products/platforms, in support of the HCA enterprise digital roadmap.
Key Responsibilities- Serve as the Alfa Systems Analyst by collaborating with internal and external partners to manage system configuration, profiles, provide account maintenance, create dashboards & reports, and provide support & training.
- Support management on the development and maintenance of one or more of HCA's primary digital products; Collaborate with operations and other functional areas to understand business problems, define, and shape innovative solutions.
- Responsible for the planning and execution throughout the product life cycle, including collecting / prioritizing customer requirements, and ensuring delivery of high-quality features on time to achieve defined customer satisfaction goals.
- Support activities pertaining to product configuration and updating of Alfa business rules, credit regulatory laws and standards (Usury laws).
- Perform best practices benchmarking studies by leveraging all available sources including internal/ public information and SME interviews and provide valuable implications for HCA to close technology/innovation gaps against best-in-class market players.
- Working knowledge of Agile project methodology and project implementation as functional expert of application.
- Working knowledge of user interface design principles and user/ customer experience.
- Understands strategic perspective and can deliver results in a climate of rapid change.
- Working knowledge of HCA business, workflows, and supporting systems; ability to close business gaps with research and learnings on innovative technology-based solutions.
- Ability to problem solve using data, analytics, business acumen, and strong troubleshooting skills.
- Strong Interpersonal skills and an ability to influence corporate direction working closely with senior management and excellent oral/written skills.
- Functionally savvy to support an understanding of the business capabilities and constraints.
- Solid oral and written communication skills, including the ability to effectively present to senior management.
- Ability to rapidly iterate and evolve product to meet customer and HCA needs.
- Comfort operating in global environments across locations, and time zones.
- Skilled with project and presentation software including PowerPoint, Visio, MS Project, Excel, Access, and Word.
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