Field Service Engineer

3 weeks ago


Billerica, Massachusetts, United States Bruker Full time
Job Title: Field Service Engineer

At Bruker, we are seeking a highly skilled Field Service Engineer to join our BioSpin team. As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing complex MRI and NMR systems and accessories at customer facilities.

Key Responsibilities:
  • Install new or modified MRI and NMR systems or accessories at customer facilities and ensure full functionality according to specifications.
  • Provide on-site technical assistance to install, service, and repair equipment.
  • Familiarize and train customers for basic operation of the equipment.
  • Secure customer acceptance of installation and repair sign-off.
  • Re-qualify the entire instrument after service repair by running complex compounds for verification.
  • Serve as a supportive and effective communication link between the customer and company to ensure customer service satisfaction.
  • Actively attend and participate in life science technology and product training.
Requirements:
  • BS. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline.
  • Minimum 3 years' work experience diagnosing and repairing complex mechanical, electromechanical and/or electronic equipment.
  • Knowledge of NMR and MRI, analog electronics, high voltage circuitry/circuits, cryogenics, and ultra-high vacuum technology desirable.
  • Strong technical skills involving analytical instrumentation.
  • Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment.
  • Ability to satisfactorily complete position training requirements.
Working Conditions:

This position requires lifting heavy objects and maneuvering large bulky items. The position also requires reasonable dexterity to perform manual functions in confined spaces. Proven ability to follow safety standards, practices, and codes is essential.

At Bruker, we offer a dynamic and supportive work environment that fosters growth and development. If you are passionate about life science technology and have a strong technical background, we encourage you to apply for this exciting opportunity.



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