Sales Manager 2 Centralized MHS Extended Hours
1 month ago
We are seeking a highly skilled Sales Manager 2 to join our team in a centralized MHS extended hours role. As a key member of our sales team, you will be responsible for handling customer inquiries and lead requests for groups, working with customers to align their preferences with brand needs, and actively up-selling each business opportunity to maximize revenues and drive customer loyalty.
Key Responsibilities- Handles customer inquiries and lead requests for groups within predefined Group Sales parameters.
- Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
- Verifies that business is turned over properly and in a timely fashion for quality service delivery.
- Maintains customer loyalty by delivering service excellence throughout each customer experience.
- Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
- OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
- Preferred: 2 years experience selling group business, either at a property or in a sales office.
- Knowledge of property operations, Food and Beverage (F&B).
- Knowledge of the group sales process for all brands and how to close a sale.
- Team-based selling experience.
- Hospitality Management Degree.
CST preferred.
BenefitsMarriott International offers a comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
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