Operations Manager

5 days ago


Oregon City, Oregon, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a skilled Operations Manager to lead our store team in delivering exceptional customer experiences and driving sales growth. As a key member of our store leadership team, you will be responsible for managing store operations, leading a team of sales associates, and ensuring a well-merchandised and well-stocked store environment.

Key Responsibilities
  • Assist the Store Manager in planning and executing store workload, including scheduling and inventory management.
  • Lead and manage adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and regulations.
  • Support and participate in truck unloading and stocking processes to ensure efficient and accurate inventory management.
  • Manage and execute visual merchandising standards, feature space, and seasonal layouts to drive sales and customer engagement.
  • Manage and execute inventory management processes, including receiving, stocking, and maintaining inventory levels.
  • Manage and execute merchandise operations and Omni-channel processes to drive sales and customer satisfaction.
  • Train, observe, and coach team members to achieve results and support talent development.
  • Interact with customers in a positive and respectful manner, providing solutions and assistance as needed.
  • Assist with Omni-channel processes and provide excellent customer service.
Requirements
  • Retail management leadership experience, preferably in a similar role.
  • Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Work Environment
  • Public retail store setting with climate-controlled areas and some outdoor work.
  • Frame shop contains glass cutter and heat press.
  • Work hours include nights, weekends, and early mornings.
Benefits

Michaels Stores offers a comprehensive benefits package, including competitive pay, health insurance, 401(k) matching, and opportunities for professional growth and development.

Michaels is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees and customers. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.


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