Front Desk Operations Coordinator
6 days ago
**Job Description:**
We are seeking a highly skilled and enthusiastic Front Desk Staff Member to join our team at Planet Fitness, Inc.
About Us:
At Planet Fitness, we strive to provide a supportive and motivating environment for our members. As a Front Desk Staff Member, you will be the first point of contact for our guests, ensuring that they have a positive experience from the moment they step into our club.
Salary:
The estimated annual salary for this position is between $45,000 and $55,000, depending on location and experience.
Key Responsibilities:
- Welcome and greet members and guests in a friendly and professional manner
- Answer phone calls and respond to messages in a timely and efficient manner
- Process membership sales and renewals, as well as answer questions about membership options
- Maintain a clean and organized front desk area, including the reception desk, lobby, and restrooms
- Assist with special events and promotions as needed
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Previous customer service experience preferred
Benefits:
- A competitive salary range
- A comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) plan with company match
- Opportunities for career advancement and professional growth
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