Customer Service Representative
21 hours ago
In this role as a Customer Service Representative at Planet Fitness -Easy Mile Fitness, you will be the face of our brand, ensuring that every member interaction is nothing short of exceptional. As a key member of our front desk team, you will be responsible for creating a positive experience by providing top-notch customer service to our members, prospective members, and guests. Your passion for fitness and health, combined with your excellent communication skills, will make you an asset to our team.
About the Role
This is a full-time position that requires a high school diploma or equivalent and basic computer proficiency. You will be working in a fast-paced environment where attention to detail and multitasking skills are essential. If you're looking for a career that allows you to grow and develop your skills, we encourage you to apply.
Responsibilities
Your responsibilities as a Customer Service Representative will include greeting members, prospective members, and guests, answering phones in a friendly manner, checking members into the system, and facilitating needed updates to member accounts. You will also be responsible for keeping the gym and equipment clean and in good working order, responding to member questions and concerns, and performing other tasks as assigned by management.
Salary and Benefits
We offer a competitive salary of $40,000 per year, paid bi-weekly. In addition to your salary, you will receive a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Why Join Our Team?
We value our employees and offer opportunities for growth and development. As a member of our team, you will have access to ongoing training and education, enabling you to advance in your career. We prioritize work-life balance and provide a supportive and inclusive work environment.
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