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Regional Service Manager

2 months ago

Hillsboro, United States Edwards Vacuum Full time

**About the Role**

We are seeking a highly skilled Regional Service Manager to join our team at Edwards Vacuum, LLC. As a key member of our service team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty.

**Key Responsibilities**

  • Provide technical support and guidance to customers on the installation, operation, and maintenance of our vacuum and abatement systems.
  • Develop and implement service strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and resolve customer issues.
  • Conduct site visits to assess customer needs and provide recommendations for system upgrades or improvements.
  • Develop and maintain strong relationships with customers, stakeholders, and internal teams.

**Requirements**

  • Proven experience in a service management role, preferably in the industrial or manufacturing sector.
  • Strong technical knowledge of vacuum and abatement systems, including installation, operation, and maintenance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, stakeholders, and internal teams.
  • Ability to travel frequently, with a valid driver's license.

**What We Offer**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a global leader in the vacuum and abatement industry.