Retail Sales Leader

2 days ago

Coralville, Iowa, United States Hallmark eCards Full time
About This Opportunity

We are seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team at Hallmark Gold Crown. As a key member of our store team, you will play a vital role in delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, and eager to return.

Key Responsibilities
  • Model and coach selling skills to ensure all team members are up to date on products and offerings to meet customers' relationship needs.
  • Lead staff when the Store Manager is not available and provide feedback along the way.
  • Conduct point-of-sale audits and assist the Store Manager with other inventory management procedures.
  • Communicate daily priorities, goals, and store and corporate communications while ensuring a dynamic, fun, and supportive team environment.
  • Create and maintain a warm, inviting, easy-to-navigate shopping environment.
  • Help and affirm customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
  • Make the interaction easy and convenient for shoppers by effectively handling store operations - product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; OR at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in (specialty) retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Demonstrated success working as a member of a team.
  • Ability to receive feedback and take action when appropriate.
  • Strong sense of urgency, flexibility, and willingness to adapt to change.
  • Desire and ability to learn the business.
  • Proficiency and comfort using a computer and other technology.
About Hallmark

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference checks.

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