Reception Coordinator
2 months ago
- Reliable and punctual attendance
- Ability to learn canine recognition
- Facilitating introductions and meetings
- Managing phone and email communications
- Effective use of communication devices
- Accurate record maintenance
- Strong organizational skills
- Data management and entry
- Creating client profiles
- Welcoming all visitors with enthusiasm
- Familiarity with retail offerings
- Scheduling appointments
- Understanding company culture and values
- Adhering to our core principles:
- We embrace life with unconditional love.
- We remain loyal to our community.
- We pursue the highest safety standards.
- We engage fully in our activities.
- We treat every day as an extraordinary opportunity.
- Cleaning tasks include mopping, sweeping, vacuuming, waste disposal, and restroom maintenance in the reception area.
- Regular equipment checks to ensure functionality.
- Proactively maintaining a clean and safe environment for all is essential.
- Overseeing spa services to ensure timely and quality execution.
- Learning to identify various dog breeds and their behaviors.
- Reporting any incidents promptly for necessary care.
- Collaborating with the team to uphold our quality of care standards.
- Ability to work harmoniously with colleagues in a professional manner.
- Strong communication skills, consistently promoting our 3 Ss (Smile, Story, Satisfaction).
- Knowledgeable about pricing and service offerings.
- Aiming for excellent customer feedback by engaging positively with clients.
- Enjoying teamwork and fostering a positive environment.
Qualifications:
- Passion for working with dogs.
- Ability to stand for extended periods.
- Willingness to work flexible hours, including weekends and holidays.
- Ability to collaborate effectively in a dynamic environment.
- Strong customer service aptitude and patience.
- Capable of managing phone communications while assisting clients.
- Comfortable with upselling services.
- Detail-oriented and observant.
- Quick decision-maker.
- Emotionally perceptive.
- Outgoing and enthusiastic.
- Fun-loving and approachable.
- Strong multitasking abilities.
- Excellent verbal communicator.
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