Operations Manager

2 weeks ago


Memphis, Tennessee, United States Workstream Full time

Position Overview:

The Operations Manager at Workstream will report directly to the District Manager of Food Services. This role entails overseeing the daily functions of our restaurant operations, ensuring that all aspects of product production, inventory management, personnel oversight, sales strategies, marketing initiatives, and financial performance are executed effectively.

Key Responsibilities:

  • Manage and control all operational activities within the restaurant.
  • Ensure compliance with operational guidelines set forth by corporate leadership.
  • Supervise and mentor staff to foster a positive work environment.
  • Analyze financial performance and implement strategies for improvement.
  • Maintain high standards of customer service and employee relations.

Qualifications:

  • A minimum of a High School Diploma is required.
  • At least 3 years of management experience in a Quick Service Restaurant (QSR) environment.
  • Detail-oriented with strong organizational skills.
  • Exceptional customer service and employee relations abilities.
  • Ability to thrive in high-pressure, fast-paced situations.
  • Physical capability to stand for extended periods and lift up to 50 pounds.
  • Willingness to work in varying temperature conditions.

Core Values:

  • Serve Others: We prioritize making our customers' lives easier and strive to be generous and selfless.
  • Own Your Work: We embrace accountability and maintain high standards, always aiming to exceed expectations.
  • Invent Something: We encourage curiosity and initiative, believing in the power of improvement and innovation.
  • Never Give Up: We approach challenges with determination and resilience, focused on achieving our goals.
  • Be an All-Star: We aim to inspire and motivate others, making a positive impact in our community.

At Workstream, we are committed to creating an environment where hard work and fun coexist, ensuring that every family can enjoy quality dining experiences.



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