Pylon's Customer Operations Engineer

Company OverviewPylon is a leading innovator in customer operations, seeking skilled engineers to contribute to the development of its real-time platform.

Role OverviewA career opportunity exists at Pylon Labs for a skilled Customer Support Engineer. This role entails delivering exceptional customer service while leveraging technical knowledge to troubleshoot complex issues and drive product improvements.

About the RolePylon is seeking a skilled software engineer to join our team. As a key member of our technical staff, you will play a vital role in designing and implementing cutting-edge solutions for customer support operations.The ideal candidate will have strong engineering fundamentals, excellent problem-solving skills, and experience working with React,...

Job DescriptionWe are looking for a talented Technical Product Owner - Customer Experience to join our team at Pylon Labs. As a key member of our product team, you will be responsible for defining and delivering customer-facing features and experiences.Key Responsibilities:Work closely with cross-functional teams to define and deliver customer-facing...

Company OverviewPylon is a technology company based in downtown San Francisco. We're building a real-time customer operations platform to help businesses shift from email to chat platforms like Slack, Microsoft Teams, and Discord.Job SummaryWe're looking for a skilled software engineer to join our team as a Customer Operations Engineer. This role will be...

About the RoleWe're building a real-time customer operations platform to help support, success, and sales teams meet their customers where they live.At Pylon, we are leveraging conversational data and layered intelligence to power our all-in-one support platform.You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and...

About UsPylon is a technology company based in downtown San Francisco. We're building a real-time customer operations platform to help support and success teams meet their customers where they live.Our tech stack includes Golang, GraphQL, React, and AWS. We're looking for talented engineers who want to own all things related to our web app.Compensation...

Job Summary: As a Customer Success Manager at Pylon, you'll be responsible for delivering exceptional customer outcomes, providing product feedback, and driving business growth. You'll work closely with our sales team to ensure seamless onboarding, help customers get the most out of our platform, and develop scalable customer success processes.

Join Our TeamPylon is a cutting-edge B2B platform that's changing the game for post-sales support. We're seeking an exceptional Product Designer to join our team in San Francisco.Our BenefitsWe offer a competitive salary of $165,000 - $185,000 per year, plus equity, medical, vision, and dental insurance, 401K, unlimited PTO, and food in the office. Enjoy fun...

Overview">We're Pylon, a forward-thinking company building an innovative platform for B2B post-sales support. Our top-tier clients rely on us to manage their customer support across multiple channels in one place.">Salary and Benefits">We offer a competitive salary of $150k-$180k + equity and an array of benefits including medical, vision, dental insurance,...

Responsibilities:Help customers adopt new features and improve their overall experience.Identify and engage with customers who are not using the product as expected.Manage renewals with existing customers and drive business growth.Dogfood Pylon for our customer success processes and provide feedback.Build upsell processes for new products and seats...

Key ResponsibilitiesProvide top-tier support to customers across various channels, addressing inquiries spanning diverse topics.Collaborate with cross-functional teams to refine the support process and create scalable solutions.Analyze customer feedback and contribute to product roadmap development.This role requires effective communication, problem-solving...

About the Opportunity"> We're looking for a skilled Customer Support Solutions Specialist to join our team at Pylon. As an Account Executive, you will be responsible for selling our customer support platform to early-stage B2B companies. With a strong focus on SaaS sales, you will work closely with our GTM team to drive sales growth and revenue expansion....

OverviewPier 39 is the premier entertainment destination on the San Francisco waterfront, featuring two levels of dining, shopping, and attractions. Our property is home to the famous sea lions at K-Dock and offers stunning views of the Golden Gate and Bay Bridges.About the JobWe are hiring Security Officers to join our team, responsible for the physical...

Job Title: Cloud DevOps EngineerAbout the RoleAs a Cloud DevOps Engineer at Phoenix Operations Group, you will play a critical role in developing and maintaining our DevSecOps pipeline for mission-critical software applications.ResponsibilitiesDesign and implement scalable cloud infrastructure using AWS technologies.Develop and maintain automated build,...

Company OverviewPylon is a pioneering B2B platform that revolutionizes post-sales support, empowering top companies like Hightouch, Merge, and Sardine to manage customer interactions across multiple channels. Our mission is to create an all-in-one product that addresses complex design challenges and sets us apart from industry incumbents.Salary$165,000 -...

Company Overview: At Pylon, we're shaping the future of B2B post-sales. Our mission is to empower top support and success teams at leading companies like Hightouch, Merge, and Sardine to manage their customer support across multiple channels seamlessly.">About the Role: We're seeking an experienced Customer Success Manager who will be instrumental in helping...

**Job Description**We are seeking a highly skilled SAP Senior ABAP Engineer to join our team at Techwave. The successful candidate will have extensive experience in developing technical solutions within the S/4HANA Cloud environment and a strong command of SAP development tools and technologies relevant to S/4HANA Cloud.The ideal candidate will be...

Job Description OverviewLassen s Natural Foods seeks a skilled and dedicated Customer Service Operations Supervisor to oversee all Front End operations and supervise the team. This key role ensures an exceptional customer experience, resolves guest complaints promptly, and fosters a positive work environment.

Braum's Ice Cream and Dairy Stores is seeking an experienced Restaurant Operations Leader to join our team. This is a unique opportunity to take your career to the next level and become part of a dynamic company that offers excellent compensation packages and opportunities for advancement.Salary: $46,500 - $50,500 per annumJob Description:We are looking...