Product Design Strategist

3 days ago


San Francisco, California, United States Usepylon Full time

Company Overview

Pylon is a pioneering B2B platform that revolutionizes post-sales support, empowering top companies like Hightouch, Merge, and Sardine to manage customer interactions across multiple channels. Our mission is to create an all-in-one product that addresses complex design challenges and sets us apart from industry incumbents.

Salary

$165,000 - $185,000 per year, plus equity in our rapidly growing company.

Job Description

We're seeking an exceptional Product Designer to join our team in San Francisco. As a key member of our design community, you will be responsible for distilling customer feedback, collaborating with engineers, and shipping impactful features that drive business growth.

Key Responsibilities:

  • Hand off designs to engineering within the first week
  • Dig into customer problems and feedback to inform design decisions
  • Collaborate closely with product and engineering teams throughout projects
  • Navigate complex problem and solution spaces with cofounders and peers
  • Communicate effectively to facilitate constructive decision-making
  • Design high-fidelity mocks and user interfaces
  • Build and maintain our design system alongside Wendy and engineering partners
  • Validate design choices through data analysis

Requirements

To succeed in this role, you'll need to be highly organized, hardworking, and fast-paced. A passion for tinkering with products and suggesting improvements is essential.

Benefits

We offer a comprehensive benefits package, including medical, vision, and dental insurance, 401K, unlimited PTO, and food in the office. Join us for fun team offsites and events



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