Front Office Hotel Manager
1 day ago
We are seeking an experienced Front Office Hotel Manager to join our team at the Opal Grand Resort. As a key member of our management team, you will be responsible for driving company success through the effective management of the front desk, associates, and bell staff. You will ensure that all staff provides luxury service to guests, maximizing room revenue and occupancy while promoting an atmosphere that ensures customer and associate satisfaction.
Responsibilities- Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure all guests are being treated in an efficient and courteous manner and that all Opal standards are being applied
- Responsible for on-boarding, training, and directing new department employees
- Ensure all Front Office quality standards are followed and that all policies and procedures are consistently applied
What We Offer
- $65,000 - $85,000 per year
- Opportunity to work in a luxury resort environment
- Comprehensive benefits package
- Professional development opportunities
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