Front Office Hotel Manager

1 day ago


Delray Beach, Florida, United States Opal Grand Resort Full time
About the Role

We are seeking an experienced Front Office Hotel Manager to join our team at the Opal Grand Resort. As a key member of our management team, you will be responsible for driving company success through the effective management of the front desk, associates, and bell staff. You will ensure that all staff provides luxury service to guests, maximizing room revenue and occupancy while promoting an atmosphere that ensures customer and associate satisfaction.

Responsibilities
  1. Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  2. Ensure all guests are being treated in an efficient and courteous manner and that all Opal standards are being applied
  3. Responsible for on-boarding, training, and directing new department employees
  4. Ensure all Front Office quality standards are followed and that all policies and procedures are consistently applied

What We Offer

  • $65,000 - $85,000 per year
  • Opportunity to work in a luxury resort environment
  • Comprehensive benefits package
  • Professional development opportunities


  • Delray Beach, Florida, United States Opal Grand Resort Full time

    Job Summary">We are seeking a highly skilled Luxury Resort Front Office Director to lead our front desk operations and ensure exceptional guest experiences.">About the Role">The ideal candidate will have at least 2 years of experience in luxury resort management, with a proven track record of driving revenue growth, improving guest satisfaction, and...


  • Delray Beach, Florida, United States Shaner Hotel Group Full time

    Job OverviewThe Front Desk Agent plays a critical role in ensuring the success of our hotel by providing exceptional customer service and maintaining a clean and organized front desk area.ResponsibilitiesBe available to work a flexible schedule, including weekends, holidays, and varied shifts.Handle guest complaints ensuring guest...


  • Delray Beach, Florida, United States Opal Collection Revenue Management Office Full time

    Job OpportunityEstimated Salary: $120,000 - $180,000 per yearWe are seeking a highly skilled Senior Hotel Revenue Strategist to join our team at the Opal Collection Revenue Management Office.About the RoleThe successful candidate will be responsible for developing and executing revenue management strategies to maximize hotel revenue and profitability.Key...

  • Front Desk Director

    16 hours ago


    Delray Beach, Florida, United States Marriott International Inc Full time

    **Job Summary:**Marriott International Inc. is hiring a talented Front Office Manager to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that all aspects of hotel operations run smoothly.This role requires a minimum of 5 years of experience in hotel front desk...


  • Delray Beach, Florida, United States Shaner Hotel Group Full time

    The Delray Beach Fairfield Inn & Suites is looking for a highly experienced and skilled Front Office Manager to lead our team. This is a fantastic opportunity for someone who is passionate about hospitality and wants to take their career to the next level.The successful candidate will have a minimum of 1-3 years of front office management experience in the...


  • Ponte Vedra Beach, Florida, United States Marriott International Inc Full time

    Welcome to a challenging and rewarding career with Marriott International Inc as a Luxury Hotel Front Desk Manager. In this role, you will play a vital part in delivering exceptional guest experiences and ensuring the smooth operation of our front office team.About the JobWe are seeking a highly motivated and experienced individual to join our team as a...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    About the RoleThis is an excellent opportunity to advance your hospitality career with the Shaner Hotel Group. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for checking in and out guests, handling guest complaints, and resolving issues in a professional and courteous manner.


  • Miami Beach, Florida, United States AccorHotel Full time

    Job DescriptionWe are seeking an experienced Luxury Hotel Front Desk Manager to join our team at AccorHotel. This is a fantastic opportunity to work in a dynamic and fast-paced environment, leading a team of professionals to deliver exceptional guest experiences.About the RoleThe successful candidate will be responsible for overseeing the daily operations of...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About Highgate HotelsHighgate Hotels is a leading real estate investment and hospitality management company with a strong presence in major U.S. gateway cities.We are seeking an experienced Executive Front Office Operations Manager to join our team at Miami Growth - Highgate Hotels.Job SummaryThe Executive Front Office Operations Manager is responsible for...


  • Delray Beach, Florida, United States KOLTER HOSPITALITY GROUP Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Hyatt Place Delray Beach in Delray Beach, FL. The ideal candidate will have previous hotel front desk experience and be able to oversee daily front desk operations.


  • Delray Beach, Florida, United States Mr Handyman Full time

    Are you a motivated and organized individual looking for a challenging role in the home repair industry? We are seeking a Front Office Experience Specialist to join our team at Mr. Handyman. As a key member of our front office staff, you will be responsible for interacting with customers, scheduling appointments, and managing multiple priorities in a...


  • North Miami Beach, Florida, United States Newport Beachside Hotel & Resort Full time

    Job Description:Newport Beachside Hotel & Resort is seeking a highly skilled Night Auditor to join our team. The successful candidate will be responsible for processing guest payments, maintaining accurate records, and conducting night audits to ensure the integrity of guest accounts.Responsibilities:Perform front desk duties, including guest check-ins and...


  • Miami Beach, Florida, United States The Gates South Beach Full time

    We're searching for a seasoned Front Office Supervisor to oversee the daily operations of our front desk team at The Gates South Beach. As a critical part of our hotel's success, you will be responsible for ensuring exceptional guest service, maintaining accurate records, and driving sales through upselling and cross-selling opportunities.About the RoleThis...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at Miami Growth - Highgate Hotels. As an integral part of our front office operations, you will be responsible for ensuring seamless guest experiences and efficient hotel operations.Job SummaryLeverage your supervisory experience to lead and motivate a team of Front Desk...


  • Dania Beach, Florida, United States Marriott Full time

    **Learning Opportunities:**As a Hotel Operations Intern at Marriott, you will have the chance to learn from experienced professionals and develop skills in areas such as front desk operations, customer service, and team collaboration.You will work on real-world projects, participate in training sessions, and receive feedback from our leadership team. Our...


  • Miami Beach, Florida, United States AccorHotels Full time

    What We're Looking ForWe are seeking a talented and motivated individual who is passionate about delivering exceptional customer service and working in a fast-paced environment. The ideal candidate will have:Excellent Communication Skills:Ability to communicate effectively with guests, colleagues, and managementStrong verbal and written communication...


  • Miami Beach, Florida, United States Davidson Hospitality Group Full time

    We're seeking an experienced Hotel Front Desk Professional to join our team at Davidson Hospitality Group. As a Night Auditor, you'll be responsible for performing front desk duties, processing guest payments, and conducting night audits to ensure the accuracy of guest accounts.Key responsibilities will include handling guest inquiries and resolving issues,...


  • Miami Beach, Florida, United States AccorHotel Full time

    Unlock Your Potential as a Hotel Operations ManagerJoin our team at SLS South Beach, AccorHotel, as a skilled Hotel Operations Manager. This exciting opportunity will challenge you to develop and implement strategic initiatives, drive operational excellence, and deliver world-class guest experiences.About the Role:Develop and execute business plans to...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    We are seeking a friendly and efficient Front Desk Representative to join our team at The DAYTONA Hotel, Autograph Collection. Located in Daytona Beach, our hotel is in the heart of the iconic ONE DAYTONA area, featuring world-class shopping, dining, and entertainment.As a Front Desk Representative, you will be responsible for providing exceptional guest...


  • Delray Beach, Florida, United States Marriott International Inc Full time

    **Job Description:**As a seasoned Front Office Manager, you will be responsible for leading our front office team and delivering exceptional guest experiences at Marriott International Inc.You will have a minimum of 5 years of experience in hotel front desk operations, with a strong background in branded hotels. Proficiency in both hotel PMS systems and...