Quality Assurance Engineer

2 weeks ago

Glen Ellyn, Illinois, United States Metal Technologies Full time

About Us:


Metal Technologies is a leading metal casting enterprise that leverages advanced technology and a highly efficient workforce to deliver superior quality products. Established in 1997, we are a privately owned, family-operated business. Our operations focus on producing high-grade gray iron, ductile iron, austempered ductile iron, and value-added machining for diverse industries. Each of our foundries possesses distinct processes and capabilities tailored to specific product families and specifications. As a dynamic organization, Metal Technologies provides a broad spectrum of challenging and rewarding career opportunities.

We are dedicated to fostering a culture of excellence, guided by our core values:

  • Faith: We honor our commitments.


  • Family: We consider ourselves a family.
  • Spirit: We embrace challenges.


  • Grit: We take pride in our work.


  • Vision: We create opportunities.


  • Rigor: We emphasize process.

We offer a comprehensive array of benefits, as we believe that supporting our employees in achieving a healthy work-life balance leads to enhanced performance.
Position Overview:


The role involves supporting the Plant Quality Manager in maintaining the existing quality management system, reviewing customer product quality specifications, and providing timely and effective assistance in problem resolution with customers and suppliers. Responsibilities also include conducting internal quality audits within the division and contributing to supplier auditing and development initiatives. Travel to various facilities may be required.



Key Responsibilities:

  • Attend meetings with customers as necessary, including follow-ups on product rejections and concerns.
  • Conduct scrap reviews and communicate findings to manufacturing plants using standardized reporting formats.
  • Be available to assist at any plant, on any shift, as needed for problem-solving or special projects requiring additional resources, such as Launch Teams, 8 Phase teams, Six Sigma teams, and Lean Manufacturing initiatives.
  • Support the training and development of hourly personnel regarding quality specifications.
  • Investigate product defects and recommend modifications to products, processes, and quality standards as needed.
  • Foster and maintain positive relationships with customers, suppliers, and plant personnel.
  • Monitor the performance of internal quality systems and provide reports with recommendations to the Plant Quality Manager and relevant personnel.
  • Compile and maintain data on customer standings.
  • Assist in the documentation and submission of PPAP for new and modified products.
  • Help maintain the Corrective/Preventive Action System.
  • Support manufacturing plants in implementing best practice processes and procedures.
  • Participate in internal audits.
  • Assist the Plant Quality Manager as directed.

Required Knowledge, Skills, and Abilities:

  • Self-motivated and enthusiastic.
  • Strong leadership and teamwork abilities.
  • Excellent verbal and written communication skills.
  • Proficient problem-solving and analytical skills (8D, DOE).
  • Ability to analyze complex situations and provide timely recommendations.
  • Competent in the use of personal computers and relevant software.
  • In-depth knowledge of PPAP, APQP, SPC, MSA, and PFMEA.
  • Familiarity with ISO 9001/IATF 16949 standards and their requirements.
  • Proficient in GD&T and blueprint interpretation.
  • Working knowledge of quality systems, practices, and principles.

Working Conditions:

  • The Quality Engineer will operate in both office and production environments, adhering to plant conditions.

Physical Requirements:

  • Must be able to remain stationary for 50% of the time and be active for the other 50% on the production floor.
  • Must be able to navigate within the office and plant environments.
  • This position requires operating a computer and other machinery.
  • Frequent communication with employees and other individuals in person and via telephone is necessary.
  • May require operating a vehicle for travel to various facilities and meetings.

Education and Experience:

  • An engineering or technical degree and/or ASQ certification is strongly preferred.
  • Three to seven years of experience in quality or a related field within a manufacturing environment is preferred.

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