Hospice Intake Coordinator

4 days ago


Gainesville, Florida, United States BrightSpring Health Services Full time

About the Role:

We are seeking a skilled Hospice Intake Coordinator to join our team at BrightSpring Health Services. As a key member of our organization, you will play a vital role in supporting patients and their families by ensuring a seamless transition of the patient intake process from initial referral contact to admission.

Key Responsibilities:

  • Coordinates all aspects of the patient intake process, including establishing and maintaining positive relationships with customers and referral sources.
  • Completes the intake process from initial referral contact to hospice admission, ensuring a smooth transition of patients to hospice care.
  • Utilizes clinical knowledge to triage incoming referrals, determining the necessity of timely initiation of care, including same-day admissions.
  • Communicates directly with patients and families to ensure acceptance of services, responding to customer requests and concerns, and coordinating insurance verification and authorization processes.
  • Documents pertinent information regarding the patient's demographics, medical condition, medications, and treatments, and service being requested.

Requirements:

  • Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure.
  • At least two years of healthcare experience, preferably in hospice operations.
  • Demonstrates a working knowledge of insurance reimbursement guidelines.

About Our Company:

BrightSpring Health Services is a leading provider of home-based care services, including hospice care. We are committed to delivering high-quality patient care and championing our agency leadership and teams. If you are passionate about making a meaningful impact in the lives of patients and their families, we encourage you to apply for this exciting opportunity.



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