Intake Coordinator

4 weeks ago


Gainesville, Florida, United States New Season Full time
Job Summary

This position is responsible for managing the registration process of patients as they enter the healthcare facility. The ideal candidate will appropriately receive and coordinate referrals from physicians, hospitals, facilities, and other community referral sources.

Key Responsibilities
  • Schedule evaluations, meetings, and consultations for patients.
  • Answer all incoming calls with a strong customer service background, this may include answering questions and explaining the admissions process.
  • Prepare and maintain patient charts.
  • Enter admission information that includes patients' insurance, medical history, and demographics into the system.
  • Conduct pre-screen to determine the medical necessity for Intake Assessment for each potential patient.
  • Convey the initial plan of treatment to the referral source, if applicable.
  • Produce a timely acceptance and completion of new referrals.
  • Effectively assist case management as needed with referrals.
  • Maintains confidentiality and safeguards the operations of the business.
  • Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met.
  • Adheres to the service policy and principle of CMG/New Seasons.
  • Other duties assigned.
Requirements
  • High School Diploma or GED.
  • Minimum 3 years of admission/intake, MD referral, scheduling and registration experience.
  • Minimum 3 years of healthcare/office experience.
  • Strong customer service background.
  • Knowledge of electronic health records, medical insurance, and medical and psychiatric terminology.


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