Phone Support Associate

6 days ago


Airway Heights, Washington, United States Spokane Tribe Casino Full time

**Job Title:** Phone Support Associate

**Job Summary:** We are seeking a skilled Phone Support Associate to join our team at Spokane Tribe Casino. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.

About the Role:

  • Provide outstanding customer service to guests via phone and email.
  • Respond to guest inquiries in a timely and professional manner.
  • Analyze guest needs and refer them to other departments as necessary.
  • Escalate complex issues to supervisors when necessary.

Requirements:

  • High school diploma or equivalent required.
  • One year of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Estimated Salary:** $58,000 per year, based on location and experience.



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