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Medical Assistant
2 months ago
NYU Langone Health is seeking a highly skilled and compassionate Medical Assistant to join our Faculty Group Practice team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Job Summary:We are looking for a Medical Assistant who is passionate about delivering high-quality patient care and is committed to excellence in every aspect of their work. The successful candidate will be responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care, including validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples.
Key Responsibilities:- Escort patients to exam rooms
- Clean and stock exam rooms
- Measure and record patient vital signs
- Obtain and process blood samples as per NYULH policy
- Support equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
- Promote a positive patient experience
- Communicate effectively with providers and administrative staff, escalate issues
- Answer phone calls
- Review and respond to in basket messages
- Follow up on Rx refill requests
- Assist physician with patient intake & transcribing visit into EPIC
- Perform other duties as needed
- Complete necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
- Follow guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
- Assist with maintaining patient flow to and from exam rooms and treatment areas. Assist in escorting patients and specimens throughout the facility.
- Ensure exam rooms and treatment areas are cleaned per infection control standards after each patient.
- Communicate the functionality and purpose of MyChart to patients during intake
- Ensure the appropriate translation services or equipment is in place prior to the start of visit
- Assist with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy & procedure.
- Perform Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
- Prep the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
- Reviews and imports any Prepare for your Visit, Outside Information and patient history prior to provider encounter
- Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
- Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
- Maintains patient privacy as it relates to HIPPA standards.
- Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider.
- Assists with in basket message management including any necessary tasks related to patient medical advice requests as per best practices
- Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
- Assists physicians with procedure and/or set-up according to the specialty where necessary
- Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
- Cleans and sterilizes designated equipment after use following organizational policy & guidelines, and with documentation of required competency in place.
- Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
- Reviews appropriate downtime procedures as it relates to patient visit
- Completes annual competencies such as Fire Safety, Hazardous Waste, Meds led, HIPPA compliance, etc.
- Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
- Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
- Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient.
- List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
- Documents patient orders including laboratory tests, radiology tests, medications, etc.
- Performs other duties as assigned.
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
We are an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status.
