Retail Customer Service Representative

3 weeks ago

Tucker, Georgia, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote company products and services.
  • Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks as needed.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the sales floor.
What We Offer
  • Competitive hourly wage, with opportunities for performance-based bonuses and career advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
  • A supportive and inclusive work environment, with opportunities for professional growth and development.
  • A fun and dynamic work atmosphere, with regular team-building events and recognition programs.
Why Join Our Team?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to make a real difference in the lives of our members, while also advancing your career and achieving your personal goals.

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