Customer Service Representative

5 days ago

Tucker, Georgia, United States Gainwell Technologies LLC Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Gainwell Technologies LLC. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and ensuring their satisfaction.

Key Responsibilities
  • Respond to client inquiries in a timely and professional manner
  • Resolve client issues and concerns through effective communication and problem-solving skills
  • Collaborate with team members to achieve customer satisfaction and resolve complex issues
  • Stay up-to-date with product knowledge and company information to provide accurate and helpful responses
  • Meet productivity and quality standards to ensure excellent customer service
Requirements
  • High school diploma or equivalent required
  • 2+ years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer literacy and proficiency in software applications
What We Offer

We offer a competitive salary range of $29,100.00 - $41,600.00 per year, depending on location and experience. Our comprehensive benefits package includes health insurance, 401(k) matching, and educational assistance. We also offer opportunities for career growth and development in a dynamic and inclusive work environment.

Gainwell Technologies LLC is an equal opportunity employer committed to diversity, equity, and inclusion. We celebrate individual differences and strive to create a workplace where everyone feels valued and respected.

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