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Appointment Coordinator

2 months ago

Pompano Beach, Florida, United States Coconut Creek Automotive Full time

**Job Summary**

Coconut Creek Automotive is seeking a highly organized and customer-focused Service Scheduling Specialist to join our team. As a key member of our Service Department, you will be responsible for receiving and responding to customer inquiries, scheduling appointments, and ensuring seamless communication between customers and our service consultants.

**Key Responsibilities:**

  • Respond to customer calls and emails in a timely and professional manner
  • Ask qualifying questions to understand customer needs and direct calls to the appropriate service consultant
  • Ensure that service consultants receive messages promptly and make service appointments if necessary
  • Work closely with the management team on recalls and appointment-related information
  • Collaborate with the service team to ensure efficient scheduling and customer satisfaction

**Requirements:**

  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a focus on building relationships
  • Basic computer skills and proficiency in scheduling software

**What We Offer:**

  • A competitive salary range of $13.00 - $15.00 per hour
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development